Privacy Policy

Laboratori Aura is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our online platform or interact with this service. By using our site, you agree to the terms of this privacy policy.

Information We Collect

We collect information that identifies, relates to, describes, refers to, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This may include:

• Personal identifiers such as name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address (where provided through forms), account name.
• Professional or employment-related information, such as company name or job title if you are contacting us in a business capacity.
• Commercial information, including records of products or services purchased or considered.
• Internet or other similar network activity, such as browsing history on our site, search history, information on a consumer's interaction with a website, application, or advertisement.
• Inferences drawn from any of the information above to create a profile about a consumer reflecting the consumer’s preferences or characteristics.

How We Collect Information

We collect information from various sources:

• Directly from you when you provide it to us through contact forms, account registration (if applicable), or other interactions on our site.
• Automatically as you navigate through our site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
• From third parties, such as business partners, service providers, or public sources, to the extent permitted by applicable law.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Your consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
• Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided these interests are not overridden by your interests or fundamental rights and freedoms which require protection of personal data. This may include purposes such as improving our services, preventing fraud, or direct marketing where permitted.

How We Use Your Information

We use the information we collect for various purposes, including:

• To present our site and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To improve our site, products, and services.
• To analyze how our site is used and for research purposes.
• To communicate with you about our products, services, or offers that may be of interest to you, where permitted.
• To maintain the safety, security, and integrity of our site, products and services, databases and other technology assets.
• To comply with legal obligations and processes.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (if applicable), or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the type of data and the purpose for which it is processed.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Laboratori Aura's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Laboratori Aura about our site users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Laboratori Aura, our customers, or others.

Your Data Protection Rights (GDPR)

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• The right to lodge a complaint: You have the right to lodge a complaint with a competent supervisory authority, particularly in the European Union, if you believe that our processing of your personal data infringes applicable law.

To exercise any of these rights, please contact us using the physical address provided below.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the site.

International Data Transfers

We may transfer your personal data to countries outside of your country of residence. Where required by applicable law, we will ensure that such transfers are subject to appropriate safeguards, such as standard contractual clauses, to ensure that your personal data receives an adequate level of protection.

Cookies and Other Technologies

Our site may use cookies and similar technologies to collect information about your browsing activities over time and across different websites following your use of our site. This helps us to improve our site and deliver a better and more personalized service. You can control the use of cookies at the individual browser level.

Third-Party Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. Please check back frequently to see any updates or changes to our privacy policy.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: